Position Summary

The Release of Information and Privacy Specialist is responsible for processing all requests for patient health information under the Personal Health Information Protection Act (PHIPA) in consultation with the Manager of Data Analytics & Health Information Management.

The Specialist may assist the Privacy Manager in processing requests for general or personal information under the Freedom of Information and Protection of Privacy Act (FIPPA). In this role, the Specialist may be required to liaise with internal and external stakeholders.

The Specialist may assist the Manager Privacy Services with other privacy and access duties such as compiling annual statistics for the Information and Privacy Commissioner of Ontario (IPC), correction requests under PHIPA, system audits, process improvement, research, etc.

Qualifications

Education:

• Ontario Secondary School Graduation Diploma or equivalent is required
• Formal training in access and privacy regime and recognized certification in access and privacy is preferred.
• Education regarding the application of provincial and federal access and privacy statutes including PHIPA and FIPPA is preferred.
• Graduate of an approved course for Health Information Professionals is preferred
• Completion of a recognized post-secondary diploma/degree is an asset

Experience:

• Minimum three (3) years of experience in a Health Records and Privacy setting is required.
• Minimum of two (2) years of work experience in dealing with legislative Acts which govern release of patient information, (Public Hospitals Act, PHIPA, Coroners Act etc.) is required.
• Previous experience in the application of provincial privacy statutes including FIPPA is an asset.
• Preference given to candidates with experience working in a privacy role.
• Preference given to candidates with experience working in a legal setting.

Competencies:

• Demonstrated skills in typing, filing, office methods, and business English.
• Demonstrated ability to accurately follow established patterns and procedures in retrieving the appropriate pieces of patient information and in processing requests.
• Demonstrated ability to work under pressure.
• Highly developed emotional intelligence and the ability to deal professionally with challenging stakeholders.
• Demonstrated adaptability and ability to use judgement in assessing contents of Record while following established procedures.
• Demonstrated accuracy, language ability, attention to detail, ability to utilize own initiative and make decisions.
• Demonstrated ability to communicate in English (both verbally and in writing) effectively with physicians, paramedical staff, legal representatives, patients, etc.
• Demonstrated excellent presentation skills.
• Demonstrated computer literacy and ability with Microsoft office, historical health records software (ie. Charm, CIS, PIR, Meditech, File Director), and CERNER Health Records Applications (ie. Request Manager, Chart Tracker, Physician Deficiency Analysis, Patient Deficiency Analysis, Explorer Menu, Powerchart).
• Demonstrated ability to set priorities, use excellent organizational and time management skills and to use good judgement either working independently or in a group as a team member.
• Demonstrated ability to adapt to high volume work which involves concentration and a great deal of accuracy.
• Demonstrated ability to operate office equipment (microfilm reader printer, photocopier, scanner)
• Demonstrated ability to present a professional presence at all times.

Other:

• Demonstrates commitment to continued professional and personal growth and development through Continuing Education Programs and Self Directed Learning Opportunities.

OSMH is committed to diversity and equity in the workplace and welcomes applications from all qualified individuals, including women, visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2S persons and others who may contribute to a diverse workplace.

Orillia Soldiers’ Memorial Hospital is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, equal opportunity and maintaining a barrier-free selection process for job applicants. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the open position. Applicants need to make their requirements known to the Human Resources department when contacted. All requests are handled confidentially.