Patient Safety & Risk Management Coordinator
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Job Number: J1217-1003
Job Title: Patient Safety & Risk Management Coordinator
Department: Performance Excellence
Job Type: Permanent Full Time
Job Category: Healthcare Professional
Open Positions: 1
Date Posted: May 24, 2018
Closing Date: June 25, 2018

Orillia Soldiers’ Memorial Hospital (OSMH) is located in the City of Orillia - a beautiful community nestled along the shores of Lake Simcoe and Lake Couchiching. Orillia offers an environment where a health work/life balance is easy to achieve as exceptional urban amenities, natural resources, points of interest, and recreational opportunities abound.

People have always been OSMH’s greatest strength. Our committed team has helped our community for over a century. We offer an environment where each individual works interdependently towards common goals: we believe in Compassion, Accountability, Respect and Engagement. We are an organization where individuals’ contributions are valued and there are many opportunities for personal growth and development.

Position Summary

A member of the Performance Excellence Team, the Patient Safety and Risk Management Coordinator provides leadership in risk management and patient safety in alignment with the hospital strategic plan, current legislation and applicable performance standards. The Coordinator works collaboratively with the leadership team, service teams, staff and credentialed staff members to ensure the alignment of risk management and patient safety plans.

The role provides a resource to patients, families, staff, credentialed staff and volunteers to help direct concerns as appropriate and extract learnings for the organization. The Coordinator fosters a just and trusting culture that supports continuous quality improvement in relation to risk and patient safety.


• University Degree in Nursing or other allied health required
• Masters Degree in Nursing or other allied health preferred
• A member in good standing with the appropriate regulatory college
• Certification/education in Risk Management &/or Patient Safety Patient strongly preferred

• Minimum five (5) years experience in clinical care and/or clinical leadership,
• Document management and patient safety leadership experience in a healthcare setting preferred

• Knowledge of hospital routine practices, incident management, just culture, disclosure and Accreditation standards related to patient safety and risk management
• Ability to facilitate effective working relationships with internal and external customers/stakeholders, including the ability to negotiate, resolve conflict and mediate disputes.
• Demonstrated knowledge of and experience with performance measurement and reporting systems in health care
• Knowledge and experience in researching information, data analysis and using statistics
• Extensive knowledge of current legislation governing health care facilities (e.g. Public Hospital Act, Mental Health Act, QCIPA, FIPPA, ECFAA and the Coroners’ Act).
• Ability to act as a change agent to reduce potential for adverse events and improve patient safety.
• Commitment to maintain a comprehensive knowledge of a wide range of laws, policies, standards or regulations and research.
• Excellent critical thinking, organizational, interpersonal, facilitation, consultation and presentation skills
• Knowledge and experience in the application of adult learning principles
• Experience facilitating the Root Cause Analysis process
• Ability to manage competing priorities in a high pressure environment
• Advanced knowledge with Window’s Operating System, Microsoft Word, Excel, PowerPoint

• Demonstrates commitment to continued professional and personal growth and development through Continuing Education Programs and Self Directed Learning Opportunities.

Our Employees Enjoy

• a professional practice environment
• a collaborative atmosphere with emphasis on teamwork
• wellness initiatives
• continuing education grants
• employee recognition and assistance programs
• a competitive salary and benefits package
• equal opportunities for growth and development

OSMH is a minimal fragrance workplace. We kindly ask all applicants to refrain from using scented products should they have the occasion to interview with the hospital.

As a condition of employment new employees will be required to present an original vulnerable sector check within 90 days of commencing employment and must sign an Offense Declaration upon receipt of an offer of employment. Incomplete submissions will not be considered.

OSMH is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please advise the Human Resources Department.